Hans-Leo
2006-06-28, 23:32
OBSERVATION:
We have our computer set up for multiple users.
The program once installed appears to work for one user but when you switch to another user this error code is received:
ERROR: Unhandled Return Code (FALSE_INTERNAL_FAILURE). Please contact vendor. Shutting down.
POSSIBLE CAUSE:
The new user does not have read/write permission for the license file.
By default: C:\Program Files\NeuroScript\MovAlyzeR\movalyzer33.lic
or where you installed the software.
CHECK:
Stop and start movalyzer. THe error may have disappeared. Accept that a user is already in use.
Assuming you installed at the default location, otherwise alter
accordingly:
o Start >My Computer >C: >Program Files >NeuroScript
>MovAlyzeR >Rightclick Movalyzer33.lic >Properties >Verify User has Read
& Full Control.
SOLUTION:
If the file is there but does not show sufficient permissions, alter the permission, e.g., uncheck Read-only.
We have our computer set up for multiple users.
The program once installed appears to work for one user but when you switch to another user this error code is received:
ERROR: Unhandled Return Code (FALSE_INTERNAL_FAILURE). Please contact vendor. Shutting down.
POSSIBLE CAUSE:
The new user does not have read/write permission for the license file.
By default: C:\Program Files\NeuroScript\MovAlyzeR\movalyzer33.lic
or where you installed the software.
CHECK:
Stop and start movalyzer. THe error may have disappeared. Accept that a user is already in use.
Assuming you installed at the default location, otherwise alter
accordingly:
o Start >My Computer >C: >Program Files >NeuroScript
>MovAlyzeR >Rightclick Movalyzer33.lic >Properties >Verify User has Read
& Full Control.
SOLUTION:
If the file is there but does not show sufficient permissions, alter the permission, e.g., uncheck Read-only.